Thanks for purchasing our products at Moos Collection.
We offer a full money-back guarantee for all purchases made on our website.
If you are not satisfied with the product that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 14 calendar days of your purchase.
Contact us via email to get a return shipping label along with shipping instruction.
After the 14-day period you will no longer be eligible and won't be able to receive a refund.
We encourage our customers to contact us with in the first two weeks of the purchase date if incorrect fit, size, damaged as we take pride in our work and want to ensure our customers are satisfied with their products.
If you have any additional questions or would like to request a refund, feel free to contact us.
We do not accept refunds or returns for earrings due to hygiene reasons. if the item is damaged contact us with details of the damage with in 14days of purchase and we will resend the item purchased.
